The mission of Muskegon Central Dispatch 9-1-1 is to provide the best possible public safety communications to all of Muskegon County’s citizens, visitors and public safety agencies.
Muskegon Central Dispatch 9-1-1 proudly serves approximately 172,000 people of Muskegon County. We coordinate emergency response among 15 Fire Agencies, 11 Police Agencies, and 2 Ambulance Services.
Muskegon Central Dispatch 9-1-1 employs over 30 people. Staff includes Administrative personnel, Information Systems personnel, Dispatch Supervisors, and Telecommunicators. We have full time personnel, as well as several part-time personnel used to supplement the operation. The center is staffed 24/7 with anywhere between 3 and 6 Telecommunicators, and a Supervisor. Staffing levels are based primarily on call volumes throughout the day. Staff are trained on 4 primary positions including Police Radio, Fire Radio, LEIN (Law Enforcement Information Network) processing, and call taking.
Muskegon Central Dispatch • Dispatching calls to City of Muskegon, Muskegon Twp., Whitehall, Norton Shores, North Muskegon, Roosevelt Park, Muskegon Heights, Muskegon County Sheriff, Montague, Fruitport, DNR, MSP, and Animal Control officers.
Muskegon Central Dispatch
Toll Free: (800)328-0911